Category Archives: CIO

CIOs: The Social Call Center

Part 11 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. … Continue reading

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CIOs: Social Media’s Impact on Operating Environment

Part 10 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. … Continue reading

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CIOs: Brand Your Enterprise Online

Part 9 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. … Continue reading

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CIOs: Versions and Update Controls – Social Media Optimization

Part 8 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. … Continue reading

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CIOs: Techniques for Handling Trolls

Part 7 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. … Continue reading

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CIOs: Techniques for Handling Social Media Negatives

Part 6 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. … Continue reading

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Leadership on the Cutting Edge

Over on Capsule’s blog, Aaron Keller has a thoughtful post on the role of the CEO as contrarian. He contends that, basically, someone has to be on the other side – either skeptical when the team is overly pumped or … Continue reading

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