StratVantage Consulting, LLC — Mike’s Take on the News 10/23/01


From Evernote:

StratVantage Consulting, LLC — Mike’s Take on the News 10/23/01

Clipped from: http://www.stratvantage.com/news/102301.htm

The News – 10/23/01

Security Problems Plague All Operating Systems

Alert SNS Reader Larry Kuhn (speaking for himself and not his employer) points out that Microsoft is not the only operating system maker plagued by security problems. This is certainly true, and is a point I have made repeatedly in the past. However, it can’t be stressed enough that just because you follow my advice and don’t expose Microsoft OSes to the Internet, you can’t be complacent. As I always say, if you’re not terrified about security, you’re not paying attention.

Larry sent along a link to an article written by TechRepublic and published by ZDNet Australia that compares the raw number of bugs for various operating systems tracked through the Security Focus Bugtraq system. Bugtraq is a commonly used repository for reports and questions about security bugs. The TechRepublic article appears to have counted the bug reports for major OSes so far in 2001 and placed the results in this table:

The article makes the point that Microsoft Windows 2000 at number 7 is far from the most-buggy OS, and this appears to be true from this analysis. What’s especially comforting for Microsofties is that last year, Windows NT 4.0 was the bug champ, with Windows 2000 taking fifth place. Two factors have probably influenced this better showing: Lots of companies have replaced Windows NT with Windows 2000, and both platforms have benefited from fixing previously reported bugs. Windows 2000, for example, is already on Service Pack 2. (A Service Pack is a compilation of bug fixes that users download and install over an existing installation. SP-2 is 101MB in size; hardly a quick download.)

Now I’m a little skeptical of the numbers, and wonder, as did a responder to the article in TechRepublic’s talkback forum, if a raw bug count is really all that relevant. Of more importance is the amount of time for the vulnerability to get fixed, the severity of the vulnerability (is it in the wild, or theoretical?), and the source of the bug report (was it found through a code review or because it has been actively used to circumvent security?). The poster asserts that closed source vulnerabilities (like Microsoft’s) are almost always found because someone has compromised the service, since there is no independent review of the code as there is in Open Source Software.

Nonetheless, the results underscore Larry’s point: “People shouldn’t feel safer only because they’re using a non-MS OS. I think that’s the only meaningful conclusion that can be drawn from this article. IMHO, there are non-technical folks at the CxO level who read stuff like the Gartner recommendation to ditch IIS and mistakenly come to believe that the same type of risks aren’t possible in the alternative environments.” I couldn’t agree more. Just because you locked the front door doesn’t mean burglars can’t get in the windows (no pun intended! ö¿ð ).

Incidentally, front page news at Security Focus is a report that a hacker named Beale Screamer has cracked Microsoft’s Digital Rights Management (DRM) copyright protection scheme which is planned for use in securing audio files. Another front page article reports that hackers can get users’ passwords from Cayman Systems’ popular 3220-H DSL router. Both these items underscore the need to not be complaisant or to feel that securing your computer OS is all you need to worry about.

Larry continues, once again making a lot of sense: “Security (or the lack of it) is a multifacted problem – People, Processes and Technology. Any Technologically secure system can be compromised by an untrained person (someone who sets the "sa" password to blank), or by well-trained people who don’t follow processes (like stickies on the monitor with passwords written on them, or by not applying security patches as they become available) that ensure the security of the system.

Larry points to an online tool you can use to assess the security of your system, the Microsoft Personal Security Advisor , written by folks right here in the Twin Cities, Shavlik Technologies , who make an enterprise version of the tool. The PSA will check the strength of your passwords and see if you’ve applied all the relevant security patches on your system. I think everyone in your enterprise should run it and act on its recommendations.

The bottom line is, as much as I malign Microsoft, they’re by no means the only folks with security problems. Being the world’s most popular operating system means there are a lot more crackers out there trying to break their stuff, and that means their problems are ballyhooed in the press. But, hey, who said being a monopoly had to be fun? There are advantages to adopting Open Source Software for your Internet-exposed Web systems. Such systems are supported by fanatical, and I mean really fanatical, software zealots who consider it a point of pride to find and eradicate all bugs as quickly as possible. Even if Microsoft, or, heck, even Sun, for that matter, gets really serious about security, they will be hard pressed to match the dedication of OSS supporters. If you must use Microsoft software on the Internet, then you must accept as part of the Total Cost of Ownership (TCO) the responsibility to constantly update the software with the latest patches and to be eternally vigilant. In larger enterprises, this obligation can translate into dedicating one or more employees to the task.

If you’re not terrified about security, you’re not paying attention.

ZDNet Australia

Briefly Noted

  • Shameless Self-Promotion Dept.: I’ve added a security news ticker to the StratVantage Security Web page. It scrolls up to date information about viruses, worms, hoaxes and other items of interest regarding computer security. Check it out.
    StratVantage Security Resources
  • Are You Ready for CRM? I’ve had a problem with the area known as Customer Relationship Management (CRM) for some time. It’s a catch-all category for everything from contact management and sales force automation to call center management, database marketing, and data mining. Talk to one person about CRM, and they think you’re talking about contact management software like ACT! or GoldMine. Talk to another and they think about email marketing. A third person thinks about call center management. It’s too confusing to lump all these customer touch areas under one acronym. Often businesses need help in sorting it all out. Taylor Harkins Group publishes a newsletter that helps companies make sense of the various issues in CRM, and in their latest issue they list questions you should ask yourself to assess organizational readiness before considering a CRM system:
  • Do you know why your customers buy from you? Can you find prospective customers just like your current customers?
  • Can you match your key products and services against products and services of your competitors? What are the strengths and weaknesses? Are you selling against them?
  • Who are future purchasers of your products and services? What do they look like?
  • Do you know why your customers are not buying from your competitors?
  • Will changes in the economy have and influence your customer’s ability to purchase your products and services? How?
  • Will changing demographics have an impact on your business? How?
  • If your product or service is regulated will pending changes in legislation affect your profitability? How?

Taylor Harkins Group

  • Wireless Videoconferencing: Tandberg of Norway has announced one of the first videoconferencing products capable of running on an 802.11b Wireless LAN (WLAN). The Tandberg 1000 consists of an LCD screen with multiple network interfaces including IP, ISDN, and WLAN. In wireless mode, you only need to plug the power cord in the wall, and off you go. Of course, you’ll have to have a compatible wireless LAN running in your home or office first. The company envisions folks just grabbing it and toting it from office to office as the need for videoconferencing hits. The unit requires a PC/PCMCIA card that fits into the slot at the top and interfaces with your WLAN. Pricing starts at $5,490.

    And completely off the subject, who else thinks that looks like Ross Perot in the picture to the left?
    Tandberg

  • Life in Prison for Hacking? A new bill being considered in Congress calls for life in prison without a possibility of parole for people who engage in computer trespass, also known as hackers. The Anti-Terrorism Act , AKA the ‘‘Uniting and Strengthening America Act’’ or the ‘‘USA Act of 2001’’ has lots of folks up in arms about this provision. The Electronic Frontier Foundation has publicly condemned the bill for treating low-level computer intrusion against the government, already a crime under existing laws, as an act of terrorism. Let’s keep it together, people!
    East Carolinian
  • Record Industry Profiteering: As if upping the penalties for hacking wasn’t enough, our friends at Recording Industry Association of America (RIAA) tried to glue a self-serving hacking-authorization amendment onto the Mom & Apple Pie, er, Uniting and Strengthening America Act. The amendment , authored by RIAA lobbyists, would have exempted any actions the RIAA would take to preserve their copyright from the anti-hacking provision. This means the RIAA would have carte blanche to attack anyone who tried to circumvent their copyright or Digital Rights Management (DRM) schemes. That’s pretty extreme, and we can be thankful the amendment was dropped.
    Wired
  • Cracking Attacks on Pace to Double: According to Carnegie Mellon University’s Computer Emergency Response Team/Coordination Center (CERT/CC), attacks on Internet computers should easily double the last year’s reported number. Already, the number of security incidents reported has reached 34,754, a 60% increase over the 21,756 incidents logged last year. We’re on a pace to see more than 46,000 reported security attacks, more than twice last year’s number.
    Newsbytes
  • The Sky Is Falling: The FBI appeared to put their foot in it when they named the file containing the press release warning that Americans should expect additional terrorist attacks. The two-sentence press release on FBI.gov said there “may be additional terrorist attacks within the United States and against U.S. interests overseas over the next several days.” That’s bad enough, and contributed to the mixed message we’re all hearing these days: Be aware and worried; act normal or the terrorists will win. Even more worrisome, however, was the name the FBI chose to give the file that contained the Web version press release: http://www.fbi.gov/pressrel/pressrel01/skyfall.htm. Skyfall? As in Chicken Little? Or as in the novel Skyfall from the ‘70s? Or as in the name of a Transformer, Skyfall the Action Master (pictured)? The FBI could answer none of these questions, and eventually retitled the file. Things that make you go “Hmmmmmm.”

  • A Sound Link: US Robotics has released a cool gadget that sets up a wireless connection of up to 1,000 feet between your computer and stereo. So if you’re tired of listening to your MP3s (lawfully ripped from your own, fully licenced CDs, of course) on your dinky computer speakers, this $100 toy’s for you.
    US Robotics

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About NextPhase Selling

Social Media Performance Group is a premier enterprise social media consulting company that offers a unique approach to integrating social media into the enterprise — forget about the tools, it's all about the strategy! Rather than focusing on the tactics (do this or that on LinkedIn, Twitter, YouTube), first we work with you and your senior leadership to comprehend your corporate strategy. Once we understand your strategic objectives and goals, we show you how a comprehensive social media strategy can integrate with and support your corporate strategy. We take an enterprise-wide view based on our unique Enterprise Social Media Framework, which maps social media to all appropriate touchpoints in your enterprise. We go beyond the obvious quick hits — sales and marketing — and help you achieve social-media-driven results in areas such as product development, customer service, and employee engagement and retention. As a result, social media is not just bolted on; it is integrated with, and provides support for, your company's existing strategy and operations, yielding unprecedented results.
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